Beware: ‘Cloud’ Doesn’t Necessarily Mean ‘Open’
Re-post from Clint Oram – Cloud-based SaaS solutions offer some great benefits, but be careful. Getting trapped in a proprietary cloud solution can lead to…
Extending Marketing Automation with CRM
Intro Let’s say you’ve implemented a marketing automation solution. If so, you’ve taken a great step in terms of providing a superior experience for your…
The Need to Provide a Superior Customer Experience Drives Business Transformation, Study Shows
The goal of providing the best possible experience for customers forms the foundation of business transformation at successful companies, according to a recent Forrester…
SUGARCRM AWARDED 5-STAR RATING IN CRN'S 2016 PARTNER PROGRAM GUIDE
The Annual Guide Recognizes the Best Channel Partner Programs in the Market SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships…
SugarCRM Mobile Adds Encryption to Offline Data
Mobile CRM is not the future, it’s today. As the workforce becomes more dispersed and employees increasingly spend more time away from their desks, a high-quality…
SugarCRM is the Right Platform to Support Your Digital Transformation
Digital transformation is a popular buzz phrase. But, what does it mean and how does it fit into your business? There are many definitions floating around the Internet.…
SugarCRM acquires Contastic for natural language-based predictive sales tools
Following its acquisition of Stitch last year, SugarCRM — a CRM competitor to Salesforce — has picked up another startup to enhance the arsenal of intelligent…
Gartner Survey Reveals IT Decision Makers Agree with Sugar Vision
As a precursor to their annual Salesforce Automation (SFA) Magic Quadrant, several Gartner analysts ran a survey polling key decision makers at enterprises around…
SugarCRM Wins IBM Beacon Award
SugarCRM is thrilled to be the recipient of an IBM Beacon Award in the Outstanding Commerce solution category. Winners in the IBM Beacon Awards, a part of IBM’s…
Understand and Grow Customer Relationships with an Excellent CRM Integration: SugarCRM and IBM UBX
(Editor’s note: The following blog post originally appeared on IBM’s commerce blog on February 4, 2016) In the digital world, customer journeys have become…
Solving Real, Complex CRM Problems – A SaaS vs. Cloud Perspective
Valuable insight by Michael Schneider I just read a recent blog post on Cloud CRM deployments by Gartner’s Michael Maoz and I think he hits on a very…
Exclusive Video Interview with SugarCRM’s CEO Larry Augustin
The CRM executive reflects on the company’s recent developments, plans for 2016, and the economy. CRM is a rapidly moving industry, but from time to time,…
The Sugar Platform is Recognized for Enabling Companies to Better Engage with Customers, Increase Brand Loyalty and Grow their Businesses
CUPERTINO, Calif. – January 14, 2016 – SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative,…
Should you look to manage an offshore development team or leave it to Innovent?
Effective management of a remote software development team is the key to successful project implementation. Communicating with the team regularly and ensuring that…
SugarCRM launches new customer support portal
The new site offers a number of big improvements, all aimed at delivering the help you need as quickly as possible: Powerful Search : You will now see a search…
The Strategic View - Are You Transforming Your Business?
A major trend we’re seeing among Sugar customers and in the industry at large is a more enlightened take on CRM – one where businesses are going beyond automation…