Exploring the SugarCRM Customer Journey Plugin
When the Customer Journey Plugin was released in August earlier this year, our tech-savvy customers and friends within the Sugar community quickly jumped on learning…
I’m sorry, Dave. I’m afraid I can’t do that
Online business is gearing up for an exciting leap forward over the next five years as artificial intelligence really starts to take a run at some big hurdles in…
Marketing Trend: Customer Journey Mapping Will Become Smarter and More Useful in 2017
Customer journey mapping is an important exercise that helps companies understand their customer’s perspective so they can meet needs and expectations. It also…
Innovent Dual Shore Software Development
Innovent provides its customers with high-end custom software solutions that help them scale – an approach that has proved fruitful over the last several…
CRM is Great with Sugar 7.8
SugarCRM is pleased to announce the general availability of Sugar 7.8. Sugar 7.8 delivers on our platform’s core value pillars – empower individuals and industry’s…
Six CRM Predictions for 2017
Yet another set of CRM predictions… – Martin Schneider — December 15, 2016 It is that time of year, where every analyst, “thought leader” and blogger…
SugarCRM Helps Foster Interdepartmental Collaboration, Improves Advanced Workflow in Sugar 7.8
SugarCRM® Inc., the company that enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable CRM solution…
The future of financial services: digital, personalized, customer-centric
Not too long ago in financial services professionals built relationships — and created a positive experience — by meeting the customer in person for coffee or…
CRM is a Tool for Cultural Change
Business models and entire industries are being disrupted by new technologies as digital transformation forces organizations to reassess how they adapt and provide…
The Right Time to Offshore your Software Development
More and more businesses are turning to offshoring to maintain optimum operations. Research from Macquarie Securities estimated that about four in every ten Australian…
3 Smart Steps to Outsource Mobile App Development
The trend to outsource mobile app development is not new but extremely high in demand. From start-ups to established organizations, every business is discussing…
SugarCRM Courts Challenger Brands With APAC Growth Plans
Disruptive businesses are looking for technology solutions they can customise to give them a competitive advantage, argues Mark Troselj, SugarCRM’s newly appointed…
SugarCRM Wins PC Magazine's 2016 Business Choice Award for Best CRM Service
CUPERTINO, CA–(Marketwired – Nov 15, 2016) – SugarCRM® Inc., the company that enables businesses to create extraordinary customer relationships…
5 Ways to Streamline Customer Service Using SugarCRM
For most of today’s consumers, customer service plays a larger role in purchasing decisions than both price and product. And this fundamental shift has led many…
Working with High-Value Software Development Talent Offshore
Elevate Your Business Using the Cloud Most businesses have adapted to new technological innovations in the workplace, one of them being the cloud. Cloud computing…
Thrive in the Software Development Hub of Asia
Choosing the offshore site for your business may be one of the most important decisions you will make for your business. There is a huge risk in transferring some…
Does the CRM Industry Need AI?
A couple weeks ago, I was speaking with a journalist about all of the recent “artificial intelligence” announcements in the CRM industry. We both agreed the…
Innovent launches new integration tools for MYOB & Xero
Innovent Software, market leaders in integration tools for accounting and business software is pleased to announce its upgraded connectors for Connecwise PSA to…
SugarCRM Named on the Constellation ShortList(TM) for Sales Force Automation
Recognized as a Leading Offering for Early Adopters Pursuing Digital Transformation CUPERTINO, CA–(Marketwired – Oct 20, 2016) – SugarCRM Inc.…
Digital Leaders use Customer Journey Maps to Guide Business Transformation
The scientific method is an elegant one – always experimenting in the pursuit of the truth and accepting that new facts overturn previous belief. Our experiences…
5 Common CRM Myths—Busted
How did we, as an industry, get to a place where so many CRM customers have buyer’s remorse after they invest in a new system? I hear about it on social media,…
Innovent Offer Premium Mobile App Development Services
Innovent is a fast growing and expanding global software solutions company. Since its inception in 2001, we have been offering high-quality Business Software Application…
Leading CRM platforms for growing Asian businesses
BUZZ Understanding what makes customers tick is absolutely essential for any business – after all, customers help drive success. But making sense of customer…
SugarCRM Named to First-Ever Forbes List of the World's Best 100 Cloud Companies
CUPERTINO, Calif — September 9, 2016 – SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most empowering,…