How to create a customer-centric culture within your organisation

With the advent of the internet and social media, the new business mantra is that selling is not just limited to salespeople anymore, writes speaker, author and mentor Tony Hughes on behalf of SugarCRM.

http://www.marketingmag.com.au/blogs/how-to-create-a-customer-centric-culture-within-your-organisation-57331/#.VFllDvna6M6

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