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What will CRM look like in 2015?

innovent - March 26, 2015 - 0 comments

US CRM-focussed web site CRM Simplified is very bullish about 2015, saying it will be a dynamic year for CRM, will present many challenges, and therefore many opportunities. It has identified “five important trends to keep in mind,” but it seems to see these trends more as threats than opportunities. It offers “some creative ways to overcome them.”

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